Privacy Policy

Please read this privacy policy carefully before accessing, using or obtaining any materials, information, products or services. By accessing the Seed to Feed Co. Ltd. website via any web browser on any platform on any device ("Our Website") or registering for our food delivery or pick up program ("Our Program") you agree to be bound by this this privacy policy ("Our Policy") and our Terms and Conditions. If you do not accept Our Policy, then you may not use Our Website or register for Our Program. In Our Policy, "we", "us", "our", or "Seed to Feed Co." refers to Seed to Feed Co. Ltd., and "you" or "your" refers to you as the user of Our Website or a customer of Our Program.

THIS POLICY INVLUDES AN ARBITRATION CLAUSE AND A WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE LAWSUIT.

We may modify Our Policy for any reason at any time by posting a new version on Our Website; these changes do not affect rights and obligations that arose prior to such changes. Your continued use of Our Website or Our Program following the posting of a modified version of Our Policy will be subject to the version of Our Policy that is in effect at the time of your use. Please review Our Policy periodically for changes. If you object to any provision of Our Policy or any subsequent modifications to Our Policy or become dissatisfied with Our Website or Our Program in any way your only recourse is to immediately terminate use of Our Website and Our Program.

Headings

The section headings contained in Our Policy are for reference purposes only and shall not affect the meaning or interpretation of Our Policy.

Information collection, use, and sharing

We do not collect or store any information from you while using Our Website unless you register for Our Program. While registering for Our Program, we collect your name, email address, phone number (primary and optionally secondary), and delivery address. If you have separate billing and delivery addresses, we collect the information for both addresses.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will share your information with any law enforcement agency if requested to do so by an authorized party in compliance with federal, provincial, and municipal laws.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request including but not limited to delivery and pick up area personnel.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to Our Policy or our Terms.

Surveys and contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include your contact information. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Social media and third-party websites and apps

If you interact with Our Website through social media or other third-party websites or apps the information you share will be controlled by the options and settings of such third-party websites and apps. We are not responsible for any data collection, storage, sharing, or security of such websites and apps.

Choice

You may choose to register by phone or mail so your information is not transmitted via the internet however once we receive your information it will be entered into and stored in our database of customers in order to provide you with the products and services you have requested.

You may choose to have us delete your information from our database at any time however such deletion of data may preclude us from fulfilling our delivery of products and services to you. We will notify you of any exclusions that will result in us deleting your data and you may choose to proceed with deleting the data and being removed from Our Program. Any partial or full credit or refund for products or services not fulfilled at the time of your removal from the program due to deleting your data is at our sole discretion.

Access

You will be provided with a secure online account where you may view and edit your information. It is the sole responsibility of you to choose a password that is difficult for others to guess and to not share your password with anyone else.

Security

Data collected through our registration system is transferred over encrypted http into an online password protected server-side database.

Credit and debit card and banking information

We never receive your credit card, debit card, or banking information through any third-party payment service. Credit card or debit card numbers taken over the phone or not written down or stored by any means physical or electronic.

Third-party payment software including but not limited to PayPal, electronic bank transfers, and electronic email transfers that are serviced by the PayPal links on Our Website or by logging into your online banking account are served over a secure socket layer (SSL) internet connection (URLs beginning with "https") however we are not responsible for any resulting transactions whether approved or not by you.

We will confirm and verify receipt in good order through Our Website of any third-party payments upon verification.

Payments sent erroneously to us by you or anyone else will be refunded minus a 20% processing fee upon confirmation that they were sent in error.


Copyright © 2019 Seed to Feed Co. Ltd. • 905.716.7613 • linda@seedtofeedco.ca
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